Cut Off Your Nose to Spite Your Face
Seth has an article up that could have been written about my most recent experience with US Airways. If I have my way, I’ll never fly them again. Here’s my experience with them:
- Pop and Water cost $2. You get a can of pop or a bottle of water for that price.
- Coffee was $1.
- The seat-back trays had ads on them.
- The gate agent was trumpeting that you had to pay for a meal “right now” if you want to receive a meal on the flight. I’m ok with charging for a meal, but she sounded really mean and angry making the announcement.
- The pilot invited us to fill out a US Air credit card application to receive free bonus miles. See your flight attendant for help filling that out.
When someone next to me starting arguing with the flight attendant about the price of water, she told him that soaring gas prices are the cause. “If we don’t do something, there won’t be a US Air soon.” Maybe that’s not all bad. So not only did I not buy one of their drinks, I also was turned off to buying from them in the future. Not good marketing.