We Apologize For The Inconvenience
I just got an email from Netflix that ended that way. Essentially, Netflix is eliminating profiles, the feature that allowed you to have multiple queues on a single account. The entire text of the email is available on their FAQ. Jaime and I used this feature to allow us to each have a list of movies we wanted to see at home at all times. They are going to take away one of the best features they offer. How is this a good thing?
They aren’t helping themselves any by not giving any of the reasons for doing this. It will help them “to continue to improve the Netflix website for all our customers” Really? Well that’s good. What am I gaining by giving up profiles? Will all the movies be available via Watch Instantly?
Maybe Blockbuster’s alternative isn’t so bad after all. But hey, at least they apologized for the inconvenience, so I guess it’s ok.
Update: Netflix has responded. This is a “final decision.” And the stupid train just rolls along…